Skip to main content
CartClose Cart

Who we are

Suggested text: Our website address is: https://www.mywaveform.com

 

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

 

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

Due to Covid-19 your shipment may experience delays. Please reference your tracking number for any updates.

We ship to the continental United States only and do not currently ship to the following U.S. territories or States including; Alaska, American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Rhode Island, or the U.S. Virgin Islands.

Additionally, we do not ship to PO.BOX address. If you are unsure if we service your address, please get in touch with customer service.

Thank you for your understanding.

 

Shipping Costs & Delivery Times

*Free Shipping on ALL orders over $79.

Aiper is not responsible for any international duties and taxes on your order. All costs collected during the transportation are the sole responsibility of the customer.

Estimated Delivery Time

  • 3-7 business days for the USA.

 

Tracking Packages

Any delivery dates provided by Aiper are estimates.

You will receive a shipping confirmation email once your order is shipped containing your tracking number(s). You can also review shipping information of your order using this link(https://www.17track.net/en)by entering your tracking number.

For more shipping inquiries, please contact our customer service and we will get back to you within 24~48 hours.

All-Inclusive 30-Day Money-Back Guarantee

Undamaged products may be returned for a full refund for any reason within 30 days from the date of delivery. After receiving and inspecting the item, Aiper will process your refund.

* Returns must include all accessories.

* Items must include original packaging.

*For non-quality-related warranty claims, the buyer is responsible for shipping costs. Aiper will only refund the cost of the product itself.

* Returns may be rejected if items do not include all accessories or the original package.

Warranty Claims for Quality-Related Issues

Aiper’s limited warranty is restricted to the country of purchase.

Aiper support to replace the brand new machine within 30 days from the date of purchase.Warranties on all replacements follow the same warranty timeframe of the original defective item.

If the order is out of warranty, Aiper provide a Hassle-Free paid out-of-warranty service.

Warranties on products are void after having been fully refunded.

Warranty Period (Months)
 Item  US CA AU EU(General) ES
 Seagull SE  12  12  12  24  36
 Seagull Plus  12  12  12  24  36
 Seagull Pro  24  24  24  24  36
 Scuba SE  12  12  12 24  36
 Scuba E1/Scuba L1  12  12  12  24  36
 Scuba S1/Scuba N1  24  24  24  24  36
 Scuba S1 Pro/Scuba N1 Pro  24  24  24  24  36
 Surfer S1/Surfer M1  12  12  12  24  36
 Horizon U1 Lawnmover          
Consumable Materials (e.g. filter tray, charger)  3  3  3 3  3
Motor or Battery Free All within Warranty Period
 

Warranty Claims for Non-Quality-Related Issues

Aiper not be allowed to refund the order for the non-quality issue after 30 days from the date of delivery.

Process:

* The buyer must provide proof of purchase from Authorized Sales Channels.

* Aiper will document what steps the buyer took to troubleshoot the problem, if any, with the product.

* The defective item is returned for quality inspection.

* The item’s warranty is voided if the returned item and registered item are different or if the defective item is not returned.

Valid proof of purchase:

* Order number from the official website the purchases were made or order number from an Aiper’s authorized reseller.

* Sales invoice.

* Dated sales receipt from an authorized Aiper reseller that shows a product description and sale price.

Please note that more than one type of proof of purchase may be required to process a warranty claim.

Shipping must be covered by the buyer if…

* Returning items for reasons other than a defect.

* The country the item was purchased in differs from the country the warranty claim is being filed.

* Accidental return, such as personal items, or incorrect products.

* Returning items were claimed defective but found by Aiper quality control to be in proper working condition.

* Returning defective items in international shipping.

Not Covered Under Warranty:

* Products without sufficient proof of purchase.

* Lost or stolen products.

* Items with expired warranties.

* Non-quality-related issues.

* Repairs through 3rd parties.

* Items damaged by the customer include falls, extreme temperatures, operating devices improperly operating devices.

* Purchases from unauthorized or personal resellers.

(Aiper also provides out-of-warranty service; for any issues, please contact service@aiper.com )

Aiper is not liable for:

* Loss of data incurred from the use of Aiper products.

* Personal items mistakenly shipped to Aiper.